Privacy policy

At EDBIO, accessible from www.edbio.com we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party payment providers)
• Account information (if you create an account)

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding orders, updates, or customer support
• Improve our website, products, and services
• Send marketing emails (only if you have opted in)
• Prevent fraud and ensure website security
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, including:

• Shopify (our ecommerce platform)
• Payment processors (e.g., PayPal, Stripe)
• Shipping and logistics partners
• Marketing and analytics services (e.g., Google Analytics, Meta Ads)

These third parties are required to protect your information and use it only for the intended purpose.

5. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights (GDPR & International Users)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@edbio.com
Business Name: EDBIO
Website: www.edbio.com